- May 30, 2018
How to Boost the Level of Communication in Your Company
A lot of professionals think that they are very good at managing the level of internal communication in their company, and they also think that they are the bee’s knees when it comes to emailing as well. Unfortunately, this is never the case and you could be seriously hurting your business by not taking the right steps when it comes to your business communication.
Detox from Email
Sure, the world that we live in is very complex and it is also very fast-moving as well. The number of virtual organisations is growing by the day and not many people choose to sit around a table and talk anymore. This is because it’s not required, and a lot of full conversations now take place over email. This isn’t always a good thing, and even though email is great, that doesn’t mean that it is the best tool for absolutely everything. If you think about it, your team have probably not received emails, been left out of them by accident or even misread them when they have been sent. This can cause issues because it means that the message is not being translated to every employee in the best possible way. A lot of business owners favour speed over everything else but this should not the case when it comes to communication, and for this reason, you should never rely solely on email to communicate with your team. You should use email when it is required, but at other times, try and make sure that you get your team around the conference table and also try and make sure that everyone is on the same page as much as possible. This may be difficult because if you have done something in a set way for so long, it may be hard work to try and change it, but it could transform your business for the better. Remember that technology is great, but it should never replace the need for human contact in your business.
A lot of companies will state that they are completely transparent and that they value every single member of their team. When you look at your own organisation however, you may not think that this is entirely true. Remember that team communication is far better than having a hierarchy and by taking this into account, you can also be sure to completely transform your business for the better. If you find that you are always micromanaging your team to try and get a good result then this isn’t good for your team and it isn’t good for your business either. You need to make sure that everyone is on the same page and you also need to try and make sure that everyone knows what is happening at all times. This involves sitting everyone down and making sure that everyone is able to ask the questions that they need. If you aren’t able to do this then it may be time to change your internal structure. One way for you to do this would be for you to start out with your leadership. The leader needs to be accessible to everyone and you also need to try and encourage them to communicate with their team. When you are able to do this, rather than having one person telling everyone what to do, you will soon see the level of communication in your business rocket and this can mean great things for your company.
Communication Needs to Be Fluid
If you have a virtual address then this can make it very difficult for you to try and get everyone communicating as they should be, but that doesn’t have to be the case at all. The main thing that you have to remember here is that information is power, so it’s important that everyone has access to the information that they need. Your employees need to be able to acquire the information they need to connect the dots and even find out how to progress in a specific task. If employees have to ask everyone in the team about something then this will waste time and it will also lead to a ton of mistakes as well. By providing every team member with the resources they need to get the job done, they will then be able to work efficiently as individuals and this will also then help them to work better as a team. The main reason for this is because each person will have their own resources, their own way of doing things and even their own strategy as well. This ultimately means that when everyone comes together, you will have way more options and way more things to explore rather than every team member being told what to do by someone else.
Communication on the Go
So as you can see from above, communication in the company is very important and you would be surprised at how easy it is for you to boost this in the office. The problem is that you are still not done yet, because you have to make sure that your team are able to communicate when they are on the go as well. One way for you to do this would be for you to really take the time to sit and work with your team to find out what options are suitable. You may find that pagers are better than mobile phones, or that texting is far more efficient when compared to calling. You really don’t want to go out and spend a small fortune on new methods of communication without actually talking to your team first, or else the whole thing is pointless and slightly ironic. Your team know what they need better than anyone, so don’t be afraid to work with them to try and find out how everyone can boost their communication. It doesn’t take long but it could end up saving you a ton of time and a ton of money as well so do keep that in mind.
I think it’s a hard balance to achieve, Derek. On the one hand, you don’t want to communicate with your employees through technology solely, but on the other, you also don’t want to keep dragging them into long-winded meetings.