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Internet & Tech: For The Designers
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If a client comes to you with no expectations... just says create a blog for me, this is what I am going to talk about, and let's you have control from there (other than approval/disapproval of your mockups), what do you do?
Do you like the freedom to create?
Or do you need the framework of an idea to work in?
My Personal Finance Blog -
Freedom definately. I love it when clients put all of their trust in me, because most of the time they have no clue what they're doing.
Jetpacked | ReadMassive.com -
Yeah, I usually hate it when people give me their ideas because they are often terrible.
These include but are not limited to:
"use these colours I picked from the 8 presets of ms paint"
"it needs to have umph"
"do something with a man"
Its always good to get a general idea of what they wany functionally. I once had a client say "I just need a simple page to display some text"
once it was done i got an email saying "Hey, Looks great! Just add the following:
click to book appointment -> see calender of available days -> enter credit card information -> validate credit card info -> you will receive an email shortly with confirmation of your transaction
Some people have no clue what it takes to design/develop a website
Wes Bos - Graphics and Web Design -
Posted By: KMulliganIf a client comes to you with no expectations...
I wouldn't call it expectations......I'd call it restrictions.
Every client knows what they want, they just don't know how to execute it. The famous saying is, "I'll know it when I see it." If you ever hear that from a client, RUN AWAY.
Design without strategy is art, and strategy without design is a document.
The same applies to questions and answers. Your client knows the answer to what they want the blog to do, you just have to ask tons and tons of questions to reveal it.
Why do you want a blog?
Why don't you already have one?
What are you looking to get from it?
Who would you like to read it?
Who's going to write content for it?
How often will they write?
Have they written anything before?
etc...
Proud Partner of YGG -
Always need some kind of brief
Ill spend 2 or 3 times longer on a project that I have total freedom on.
A client should always give you a brief even if its very basic, you should know where your heading straight away once talking to the client.I agree with Travis on the questions. If the client doesn't know what they want talk to them about it until they do.
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Travis great list of questions. You should create a full list of all the questions that would help designers get as much of the big picture as possible when clients don't know what they want.
Phoenix, AZ Foreign Language Lessons - Tutoring Indianpolis, IN web design -
Talk to a client until you know their goals for the site and the general direction. A lot of the time they really do have a set of restrictions but don't think of them as restrictions (eg the credit card gateway example above).
That said, if you can get a few clients on board that love anything you do and THEY don't give restrictions on design etc then its fantastic :)
I'm Ross from Thrive. See my log and HatchThat.
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