Advise for Small Businesses and Startups

The true definition of a Small Business is a business that is independently owned and operated, is not dominant in its field of operation, and meets certain standards of size in terms of employees or annual receipts. The purpose of t

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his post is to give people a few statistics on small businesses, as well as hopefully impact your impression and interest in small businesses.

The effects of small businesses on the economy

  1. There are over 20 million full and part-time home-based businesses in the United States.
  2. Nearly 750,000 tax-paying, employee-hiring businesses are started every year.
  3. Small Businesses create 75 percent of the new jobs in the United States.
  4. Of all non-produce businesses in the United States, almost 97 percent are considered small by the SBA standards.
  5. Small businesses account for more than 50 percent of the gross domestic product (GDP).
  6. About 80 percent of all Americans get their first job at a small business.

Although there are so many small businesses that open every year, many studies say that a third of them fail in the first four years. Another study says roughly 60 percent of them fail within the first six years! So I am going to continue with some reasons why a lot of them fail so you can think through these things.

Why small businesses fail

  1. Testing the Waters: Plunging in without testing on a small scale.
  2. Pricing: Underpricing or overpricing goods or services.
  3. Marketing: Understanding how much time it will take to build a market.
  4. Money Starting with too much capital and being careless or too little and going under.
  5. Experience: Going into business with little or no experience in the industry or market.
  6. Management: A lot of small businesses go out of business because of poor management.

As a small web development company, we had to run through this list to make sure we were starting our business on the path of success. This is how we met each of these requirements to ensure our success, maybe these models will help you in your venture as well.

We started with (and you should as well) experience. All of the employees in Chosen come from a design, marketing, or development related background and know their talents well. This is crucial as more web related businesses begin to spring up, many do not have the background, experience or skills needed to develop high quality applications, and portfolios can be very misleading. To ensure that our employees are competent, we have them get certified for specific technologies via Brainbench, as well as blog and host seminars to share their skills with others (studies say the best way to learn is to teach). Once we had done this with our core team, we knew we had the experience and knowledge base to move to the next step.

Next, we tested the waters by starting out as a contract based business (which we still do). This way we weren’t immediately relying on clients to sustain our growth, and could focus on offering our services to other successful businesses in related industries. This not only provided a steady revenue which helped us avoid needing a loan or investment, but it also gave us insight as to how other businesses succeeded and how they conduct business.

After we launched ourselves as a client based business, we had to find the balance between competitive prices and steady cash flow to sustain and grow our business. We decided to market our services in different packages to offer a range that will fit almost any budget or need. Package based pricing as well as marketing online, helps us to slowly establish ourselves online as well as by word of mouth offline. Note though, that all types of marketing take time and that you shouldn’t get discouraged if you don’t see results overnight.

The point of the message is clear, we want to help your business succeed, whether it’s online or off. If you want to see what Chosen can do to help your business succeed, you can contact us and setup a meeting to discuss some options. There are also many courses and programs that aim to help small businesses including resources such as this very blog. A great place for a business to start is with government agencies such the Small Business Administration (SMA) which is a government agency that advises and assists small businesses by providing management training and financial advice and loans. There are many other agencies as well such as your local Chamber of Commerce, SBIC, and SCORE. The government does not want the small businesses to fail. So if you need help seek it.

  • http://www.justinnowak.com/ Justin Nowak

    Great post with some quick tips!

  • http://www.room214.com jasoncormier

    This is a great post Clay. As a fellow-small business owner, I’ll offer some other practical advise your readers may also appreciate:

    1. Trust is what lasting companies (and relationships) are built on: We all screw up, but in business trust must be earned – and is usually difficult to restore once it has been broken.

    2. You (and your business) are only as good as your word. People (and businesses) lie all the time. I’m not talking diabolical plots, just the simple stuff. Think of how often somebody says they will call you but never do. How about that deadline, place they were supposed to be, or email they were supposed to send? If you simply do what you say you are going to do, your business will be miles ahead of the rest.

    3. Err on the side of what’s ethical. Ever wonder why colleges and business schools actually have business ethics classes? It might seem silly, but the reality is people naturally slip into temptation, the desire to make a faster buck or take a short cut at somebody else’s expense.

    Capitalism facilitates a great deal of justification in this area, but each of us was given a moral compass to our benefit. If you are hiding something (the full story, true intention, information for somebody who needs to know what you are doing), it’s likely not good.

    4. Stay humble and hungry: When you make a mistake admit it, and accept the consequences. There is an old proverb that says if you reprove a wise man, he will love you; and if you instruct him, he will be all the wiser.

    Staying hungry in business isn’t about starving. It’s about looking for the opportunity that brings you, your family and your coworkers success. Don’t believe your own press, and never think you “have arrived.” If you are experiencing success where you are, then honor it by finding more there. Don’t be afraid to make changes, and do your best to make them honest ones.

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  • Anonymous

    This is really fantastic post.. Tips are excellent and its very helpful for who were doing small scale business..
    University Canada

  • http://twitter.com/AngelaNWD Angela Doemel

    Great post! I work with many small businesses and often see the common mistakes made listed under Why Small Businesses Fail. I think the most important is knowing your market and “testing the waters”. It requires a lot of research before you can invest all your money in launching the business. If anyone out there is testing the waters, I certainly recommend starting with a virtual presence to cut down on up front costs and limit your risk. Here is a great resource to research if you are considering this route. http://www.virtualoffice.com. Â

  • http://twitter.com/AngelaNWD Angela Doemel

    Great post! I work with many small businesses and often see the common mistakes made listed under Why Small Businesses Fail. I think the most important is knowing your market and “testing the waters”. It requires a lot of research before you can invest all your money in launching the business. If anyone out there is testing the waters, I certainly recommend starting with a virtual presence to cut down on up front costs and limit your risk. Here is a great resource to research if you are considering this route. http://www.virtualoffice.com. Â