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    • CommentAuthorsarafina
    • CommentTimeAug 7th 2006
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    I look at alot of companies in a variety of industries and can't help but notice how undifferentiated they truly are. The businesses are still patronized which probably encourages other undifferentiated businesses to emerge. My question to you guys is this:In the absence of a huge difference between a company and its competitors, can good marketing be a substitute for a true USP? Lets discuss....

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      CommentAuthorEric
    • CommentTimeAug 7th 2006
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    At first I thought the answer was no, but after a bit more thought...I think the answer is most certainly yes, good marketing can be the USP itself.

    One word: Image.

    Lets say you have two identical fashion labels. Idental clothing, identical factories, identical EVERYTHING...except marketing. One label uses popular celebrities and sports icons to promote their apparel while the other doesn't. Who's going to have the biggest following?

    If you give your product a unique 'image' from marketing, then people will choose you, not the competition, to get that popular, fashionista appeal from the brand name.

    This can be applied to all sorts of different industries. Another example would be coffee. Starbucks coffee is god awful (IMO) - it's overroasted and bitter, not to mentioned extremely overpriced. Most of the espresso stands along the street offer a better cup of coffee for less. But Starbucks has marketed itself as the fashionable place to sit and shoot the shit with friends, do homework, listen to coffee lounge music, and waste time. So where do they go? The mom and pop cafe or the Starbucks? More than likely they'll enjoy a crappy latte in exchange for the ability to "look cool".

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      CommentAuthorKaren
    • CommentTimeAug 8th 2006 edited
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    I have to agree.

    Take Scott Stratton from Un-Marketing for example. I have heard of him and his company, I know I would hire him in an instant... all from word of mouth. For the longest time, I had no idea what the company actually did for marketing for their clients.

    I just knew that he was the person to see for marketing. But I suppose when you name your company Un-Marketing you would have to expect that that he would make his image known.

    Currently, Un-Marketing makes those flash viral movies for clients so that is their current claim to fame. But prior to that his reputation and image preceeded him. I have never seen him advertise or promote himself anywhere - but he managed to get the word out anyway.

    Karen

    "It's the repetition of affirmations that leads to belief. And once that belief becomes a deep conviction, things begin to happen."
    • CommentAuthorsarafina
    • CommentTimeAug 8th 2006
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    You guys both said a mouthful and I pretty much agree with it. Great replies.

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      CommentAuthorJan
    • CommentTimeAug 15th 2006
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    Personal connections make a product/service stand out. It may be a direct connection from the owner/employee or a word of mouth connection.

    Two identical products/services....I will use the one someone I know has used and recommends or the one I have had direct positive contact with the owner or employee! If I don't have any of the above, I will probably be asking around on a forum (like this) to get some input for an educated decision.

    Jan's Ideas
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      CommentAuthorTravis
    • CommentTimeAug 15th 2006
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    The term, Unique Selling Proposition, was coined at a time when there weren't 400 types of cars to choose from. So in today's day and age, finding something in a pre-existing product that can be emphasized as unique is very difficult. If you're involved in the process of creating the product or company, you than have the opportunity to analyze the competiton. While doing so, don't focus on what they do, focus on what they don't do, which'll result in increasing the odds you'll find a USP.

    Marketing and advertising have greatly evolved over the past decade, and while doing so the necessity to have a USP has decreased. It's about having two other kinds of SP's..........an SMP and ESP.

    The first is a Single Minded Proposition. This is the selling point that'll focus on one thing. You're not everything to everyone, so decide which -est you are and emphasize it in everything you do. (fastest, tastiest, cheapest, coolest, darkest, etc...)

    The second is an Emotional Selling Proposition. These are what Coke and Pepsi live off of. They sell the same product, with nothing more than a different colour and personality associated with it. Young vs Old, blue vs red, etc.... So they use ESPs to create an experience in the viewer's minds that they'll hope will make their tastebuds tingle and dash to the cooler with money in hand. These ESPs, much like those used in fashion ads among others, sold "The Joy of Life" and "The Real Thing", not caffeine + sugar water = yummy.

    The issue that the majority of companies have is they'll find a USP about their company or product and plaster that all over everything, but it's something that makes them different from their competitors but doesn't matter to the consumers. Telling me, everywhere I look, that your powertools are 33% lighter doesn't mean anything if you don't show me that in a unique way. That way should involve the USP, SMP, and ESP-------we'll call it the USEMP (you-sump).

    One recent example of a brilliant USEMP is Volkswagen's tv spots. Volvo has poured millions and millions of dollars over the years into associating the word "safety" with their brand and vehicles. But how many crash test dummy commercials until people start to get sick of that message? So in steps CP+B with VW. They want to not sell it as safe, they want to sell VW as SAFEST (there's that est I mentioned earlier). So they take a USP (side airbags), a SMP (safety), and throw in an ESP (driving scenarios that we've all experienced)...........and mash it all together in a way that we'd never expect or have seen before.

    Here are the spots they came up with: One and two. (youtube seems to be down right now, so wait a bit to see those ads)

    Original Young Go Getter
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